FAQs

FAQs

All about the fabrics we use and what's special about them.

This high quality fabric is manufactured in Japan. It has a grid of white High Density Polyethylene (HDPE) threads for exceptional tear strength, as well as a diagonal woven ripstop. The fabric has a waterproof urethane coating on the inside.

Water-proof and highly tear resistant, this fabric is the main external fabric of choice for our standard model bags. It comes in 4 great colours - black, lichen green, burnt orange and slate blue.

View the Dyneema® GridStop Range

X-Pac® is a composite fabric comprised of multiple layers laminated into a single sheet. The layers in the standard pack cloth consist of a nylon face fabric, a polyester “X-Ply” mesh, a waterproof film and light taffeta backing with a water-resistant coating. Developed and distributed by the sailcloth makers Dimension-Polyant, the company discovered that much of the technology they had developed for making specialized racing sails was also capable of producing a unique bag material. A good sail needs to be as light as possible, whilst strong enough to withstand the forces running through it. To retain its intended shape the fabric needs to be stable across all dimensions. It also needs to survive the elements by not absorbing water and being resistant to UV.

The waterproofness and structure of X-Pac® make it an ideal lightweight option for our standard model bags. It is used as the main external fabric in the X-Pac® Range and comes in a multitude of colours.

View the X-Pac® Range

Dyneema® Composite Fabric (formerly Cuben Fiber) is a patented, ultra-lightweight fabric made of flexible non-woven composite laminates which are reinforced with Dyneema® fibres. This high-performance fabric has been developed for applications such as yacht sails, airship hulls, kites and many designs that require extremely strong rip resistance and light weight.

DCF is costly and for good reason. It's 15x stronger than steel and provides the highest tear and tensile strength of any competing fabric on a weight-by-weight and thickness basis.

The hybrid variant of DCF is a 2-layer laminate material combining a thin DCF layer with a polyester plain-weave face fabric, which adds strength and makes the material look more like a traditional woven fabric.

This ultra-modern fabric provides substantial weight savings over other options, while still being waterproof and highly abrasion resistant. It is our external fabric of choice for the Ultra Light Range which demands high performance durability and the absolute best in ultra-lightweight, waterproof fabric.

View the Ultra Light Range

More info on Dyneema® Composite Fabric (Cuben Fiber)

The FAQs here give an overview of bag weights and how to choose the right model to suit your needs. Individual bag weights and models are specified on each product page.

Here at ROBO-KIWI we are all about lightweight bikepacking solutions. We've put a lot of time and thought (including many hours of testing in the saddle!) into designing our bags to find the perfect balance between features, weight, waterproofness and durability. In order to achieve this, we've selected the best technical fabrics available. For these reasons, our standard option is already very lightweight and is lighter than many competitors' "ultralight" options. We use a selection of Dyneema® GridStop and X-Pac® fabrics for our standard model bags.

View the Dyneema® GridStop Range

View the X-Pac® Range

ROBO-KIWI Ultra Light is our bag solution that goes all-out to create the lightest possible version of our products, while still maintaining functionality and durability. Excess weight is cut wherever possible. We use a hybrid Dyneema® Composite Fabric (formerly Cuben Fiber), smaller buckles, narrower straps and velcro, lower density foam inserts, etc, etc.

The ultra light solution isn’t right for everyone. If you want bike bags so durable that you’ll be able to pass them down to your grandchildren, there are plenty of bag manufactures to choose from. If you want bags that have been shown to go the distance while saving significant weight over a standard bike packing setup, ROBO-KIWI Ultra Light is for you!

View the Ultra Light Range

Everything you need to know about shipping costs and times.

Yes! ROBO-KIWI will ship to anywhere in the world with a fixed postal address. You may need to pay additional import duties and taxes once the order arrives in your country.

In-stock items will generally ship to New Zealand addresses within 3-5 working days.

Shipping time estimates for international orders are in addition to this and are provided during the checkout process.

Pre-order items to New Zealand addresses will generally ship within 4-6 weeks, provided that we have your selected fabric choices in stock for manufacture.

Shipping time estimates for international orders are in addition to this and are provided during the checkout process.

PRE-ORDER CONDITIONS

  • Items marked as 'pre-order' are sold on a pre-sale basis and are not currently in stock or available to ship
  • Stock will be made to fill pre-orders; this typically takes 4-6 weeks and will ship as soon as an order is fulfilled
  • Pre-orders are fulfilled in the sequence they are received (ie. they are on a waitlist)
  • Any other products included in an order will not ship until the pre-order item is available to ship
  • If you want any other in-stock items earlier, please ensure you place a separate order for this

If you have selected a Special Edition item, you'll choose your own combination of colours for a completely custom look. We'll communicate with you via email as to your specific requirements. Due to the extra work involved, it may take us longer than 6 weeks to complete your order.

Shipping time estimates for international orders are in addition to this and are provided during the checkout process.

Considering placing a pre-order or interested in a special edition item? The info in this section may help...

We'll send you detailed instructions on how to create an accurate template for us to work from. Custom-fit bags ship with longer straps which can be trimmed to fit once on your bike.

Frame Stencil Instructions

Triangulator Bag

Yes! Special Edition items are currently available on specific products in the X-Pac Range - select the multi-coloured icon and place your order as usual. You'll be able to choose a unique combination of colours for a completely custom look. Mix and match any available colour swatches to any panel of a bag - the bag's shape remains the same, but the colours are up to you! We'll communicate with you via email as to your specific requirements.

View the X-Pac Range Special Edition Items

Pre-order items to New Zealand addresses will generally ship within 4-6 weeks, provided that we have your selected fabric choices in stock for manufacture.

Shipping time estimates for international orders are in addition to this and are provided during the checkout process.

PRE-ORDER CONDITIONS

  • Items marked as 'pre-order' are sold on a pre-sale basis and are not currently in stock or available to ship
  • Stock will be made to fill pre-orders; this typically takes 4-6 weeks and will ship as soon as an order is fulfilled
  • Pre-orders are fulfilled in the sequence they are received (ie. they are on a waitlist)
  • Any other products included in an order will not ship until the pre-order item is available to ship
  • If you want any other in-stock items earlier, please ensure you place a separate order for this

If you have selected a Special Edition item, you'll choose your own combination of colours for a completely custom look. We'll communicate with you via email as to your specific requirements. Due to the extra work involved, it may take us longer than 6 weeks to complete your order.

Shipping time estimates for international orders are in addition to this and are provided during the checkout process.

We trust our gear completely, so all ROBO-KIWI products are fully warranted against defects in materials and workmanship. If your purchase fails due to a major fault you can ask for a full refund or a replacement. Or we will repair it free of charge. If it fails due to a minor fault, it maybe repaired or we will replace it or offer you a refund.

WARRANTY & REPAIRS INFORMATION

Still have questions?

We're always happy to help and welcome your feedback. If you're unsure of which bags are right for you or which bike packing setup will best suit your needs, please ask us.

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